Hotel Monteleone › FAQs
Know before you goHotel Monteleone FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is Hotel Monteleone located?
Hotel Monteleone is at 214 Royal Street in the French Quarter of New Orleans, one block from Bourbon Street and within easy walking distance of Jackson Square, the French Market, and the Mississippi River.
Is Hotel Monteleone a family-owned property?
Yes. Hotel Monteleone is a historic, family-owned hotel that has been under the same family's ownership since 1886.
Does Hotel Monteleone have a pool?
Yes. Hotel Monteleone has a heated rooftop pool that is open daily from 6:00 AM to 10:00 PM and is reserved exclusively for hotel guests.
What dining options are on-site at Hotel Monteleone?
On-site dining includes Criollo Restaurant (breakfast, lunch, brunch, dinner), the rotating Carousel Bar & Lounge, and the rooftop Acqua Bella poolside bar.
Is there Wi‑Fi at Hotel Monteleone?
Yes. Hotel Monteleone offers complimentary high-speed Wi‑Fi in guest rooms and public areas, with an optional paid upgrade to a higher speed tier available.
Does Hotel Monteleone charge a resort fee?
No. Hotel Monteleone does not charge a resort fee.
Is Hotel Monteleone wheelchair accessible?
Yes. The property provides full wheelchair access, including an accessible path of travel via the Bienville Street entrance and accessible meeting spaces and restaurant access.
How many rooms and floors does Hotel Monteleone have?
Hotel Monteleone is a historic high-rise property with approximately 570 rooms across roughly 14–17 floors.
Are there meeting and event spaces at Hotel Monteleone?
Yes. The hotel has extensive meeting and event space—more than 24,000 square feet across multiple ballrooms and meeting rooms, including the Iberville and Queen Anne ballrooms.
Age policy & families
8Is Hotel Monteleone family-friendly?
Yes. Hotel Monteleone welcomes families and children of all ages.
Are children charged extra at Hotel Monteleone?
Children 17 and under stay free when using existing bedding; children 18 and older are charged as adults.
Is there a minimum age to be the reservation holder at Hotel Monteleone?
Yes. The reservation holder must be at least 21 years old and must present a photo ID and credit card at check-in.
Can children use the rooftop pool at Hotel Monteleone?
Yes. The heated rooftop pool is guest-only and families may use it; the pool is open daily from 6:00 AM to 10:00 PM.
Are cribs or pack‑and‑plays available for children at Hotel Monteleone?
The hotel's research notes that free cribs are available, but you should confirm availability with the hotel or your booking agent prior to arrival.
Can children use the spa at Hotel Monteleone?
Children under 18 must be accompanied by an adult when visiting Spa Aria.
Are families welcome to dine together at Hotel Monteleone restaurants?
Yes. Families are welcome to dine at Criollo Restaurant for breakfast, brunch, lunch, and dinner; the Carousel Bar & Lounge and some evening venues tend to attract more adult guests.
Are there family‑friendly activities or concierge assistance for kids?
Yes. The concierge can help arrange family-friendly tours and excursions in and around New Orleans.
Check-in & hotel policies
9What are the standard check-in and check-out times at Hotel Monteleone?
Standard check-in is 4:00 PM and standard check-out is 12:00 PM (noon).
What do I need to bring to check in at Hotel Monteleone?
You must present a valid photo ID and a credit card at check-in; the reservation holder must be at least 21 years old.
Does Hotel Monteleone accept same‑day bookings?
The hotel does not accept same‑day bookings made after 9:00 PM local time.
Does Hotel Monteleone have on‑site parking?
Yes. The hotel operates two 24‑hour valet parking facilities for guests; there is no self‑parking option.
Are oversized vehicles accepted in Hotel Monteleone's parking?
Parking space is limited for oversized vehicles; the hotel lists maximum vehicle dimensions and restricts some large vans and trucks—check with the hotel for specifics before arrival.
Is smoking allowed in Hotel Monteleone rooms?
The property is smoke-free throughout; confirm any designated smoking areas with the hotel if needed.
What is the Wi‑Fi policy during my stay at Hotel Monteleone?
Complimentary Wi‑Fi is included; a paid upgrade to a higher speed tier is available for a small fee.
Does Hotel Monteleone charge a resort fee or additional mandatory facility fees?
No. Hotel Monteleone does not charge a resort fee, though certain amenities and service charges (for example parking or specialty spa services) may incur separate fees.
How can I contact Hotel Monteleone or get help with my booking?
For booking assistance you can contact BookResorts agents 24/7 at +1 (888) 605-1350, or contact the hotel directly via the phone numbers listed on their official site.
Rooms & suites overview
9What room types are available at Hotel Monteleone?
One named room type in the property information is the Superior Room, Tower (1 King Bed); the hotel also offers many room and suite categories across the property—check current availability with the hotel or your booking agent.
What bed type is in the Superior Room, Tower at Hotel Monteleone?
The Superior Room, Tower is listed with one King Bed.
Do rooms at Hotel Monteleone have internet access?
Yes. All guest rooms include complimentary high-speed Wi‑Fi, with an optional paid upgrade to a higher speed.
Are there accessible rooms at Hotel Monteleone?
Yes. Hotel Monteleone provides wheelchair-accessible rooms and an accessible path of travel; request accessible room options when booking.
Do Hotel Monteleone rooms include safes or in‑room amenities?
Guest rooms offer standard hotel amenities and access to property services such as a 24‑hour front desk, business center, and concierge; confirm specific in‑room amenities with the hotel for the room you book.
Can I bring pets into my guest room at Hotel Monteleone?
The hotel is pet-friendly but pets are accepted only in designated pet-friendly rooms (noted as Traditional Rooms); service animals are welcome and exempt from pet fees.
Are rooms at Hotel Monteleone suitable for families?
Yes. Families can stay in guest rooms at Hotel Monteleone; children 17 and under stay free using existing bedding, and cribs are available on request.
Is daily housekeeping provided in rooms at Hotel Monteleone?
Standard housekeeping and room services are provided; check with the hotel for specific housekeeping schedules or special requests.
Do room rates at Hotel Monteleone include meals or drinks?
No. Hotel Monteleone is not an all‑inclusive property; room rates do not include meals or drinks unless stated in a specific package.
Room by room
8Superior Room, Tower
How are the beds arranged in the Superior Room, Tower at Hotel Monteleone?
The room has one king bed dressed in Frette Italian sheets with hypo-allergenic bedding, and it is designed for two guests . It suits a couple or two adult travellers sharing a bed.
What is the bathroom like?
The Superior Room, Tower has a private bathroom stocked with free toiletries, shampoo, soap, toilet paper and towels. Bathrobes and a hair dryer are provided too.
What will I have for coffee, snacks and drinks in the room?
You will find a coffee/tea maker, a refrigerator and complimentary bottled water . Room service is available 24 hours , and the hotel's Criollo Restaurant and Carousel Bar & Lounge are on site.
Is this room suitable for working or a longer stay?
Yes. The room has a desk and laptop workspace , free wired internet and complimentary WiFi, a laptop-compatible safe, an iron and ironing board, electrical adapters and daily housekeeping. Guests can also use the hotel's 24-hour key-access business center. The free WiFi tier runs up to 2 Mbps, and a paid 20 Mbps upgrade is available in guest rooms for $5.95.
What are check-in and check-out times, and is there a resort fee?
Check-in is at 4:00 PM and check-out is at 12:00 PM (noon) . The reservation holder must be at least 21 and show a photo ID and credit card. Hotel Monteleone does not charge a resort fee .
What can I do at the hotel outside the room?
Guests can use the heated rooftop pool , open daily 6:00 AM to 10:00 PM year-round and reserved for hotel guests, and the 24-hour rooftop fitness center. Spa Aria is on the mezzanine level. The Carousel Bar & Lounge , a 25-seat revolving bar installed in 1949, is open daily 11:00 AM to 12:00 AM.
Where is Hotel Monteleone, and what is within walking distance?
The hotel is at 214 Royal Street in the French Quarter, one block from Bourbon Street. Jackson Square is an 8–10 minute walk, the Mississippi River is about 5–10 minutes away, and the Historic New Orleans Collection is a 5-minute walk. The hotel has no private beach, as the French Quarter is away from the coast.
How do I get here from the airport, and is parking available?
Louis Armstrong New Orleans International Airport (MSY) is roughly 20–26 minutes away by car. A taxi or rideshare typically costs about $40–55, and an airport shuttle service is also offered. Parking is valet only , in two 24-hour facilities, at $48 plus tax per day for regular-size vehicles per the hotel's amenities page.
Food & drink
8Is breakfast included at Hotel Monteleone?
No. Hotel Monteleone does not include meals in room rates; cooked-to-order breakfast is available at Criollo Restaurant for a surcharge.
What are Criollo Restaurant's hours at Hotel Monteleone?
Criollo serves breakfast daily 6:30–10:30 AM, lunch daily 11:30 AM–2:00 PM, a specialty Jazz Brunch Saturday and Sunday 11:30 AM–2:00 PM, and dinner Thursday through Monday 6:00–9:00 PM.
Do I need a reservation for dining at Hotel Monteleone's restaurants?
Reservations are strongly suggested for Criollo Restaurant and can be made via OpenTable or Resy; larger parties should contact the hotel for private dining rooms.
What is the dress code at Criollo Restaurant in Hotel Monteleone?
Criollo Restaurant uses a Smart Casual dress code appropriate for its Casual Elegant dining atmosphere.
What and when is Le Petit Chef at Hotel Monteleone?
Le Petit Chef is an immersive 3D-projection dining experience at Criollo offering a seasonal five-course dinner with optional wine pairing; dinner seatings run Thursday through Monday and a brunch show runs Saturday and Sunday. Reservations are required via Resy.
What are the Carousel Bar & Lounge hours at Hotel Monteleone?
The Carousel Bar & Lounge is open daily from 11:00 AM to 12:00 AM and features live entertainment Wednesday through Sunday.
Does Hotel Monteleone have a rooftop bar or poolside dining?
Yes. The rooftop Acqua Bella Poolside Bar serves cocktails, seafood and light fare alongside the heated rooftop pool and is listed as open daily 11:00 AM–6:00 PM (seasonal/in season).
Are children allowed to dine at Hotel Monteleone's restaurants?
Yes. Hotel Monteleone welcomes children of all ages and families are welcome to dine together at Criollo Restaurant for breakfast, brunch, lunch, and dinner.
Spa & wellness
8What spa does Hotel Monteleone have on-site?
Hotel Monteleone's on-site spa is Spa Aria, located on the mezzanine/second floor.
What are Spa Aria's hours at Hotel Monteleone?
Spa Aria is open Monday–Saturday 9:00 AM–7:00 PM and Sunday 10:00 AM–6:00 PM.
What treatments does Spa Aria at Hotel Monteleone offer?
Spa Aria offers massages, facials, reflexology, body wraps, manicures, pedicures and waxing, using Pevonia and Cinq Mondes product lines.
Does Hotel Monteleone offer any signature spa packages?
Yes. Spa Aria offers a signature 'Full Monte' package that includes a 90-minute massage, a deluxe facial, and a manicure-pedicure.
How much do massages at Hotel Monteleone's Spa Aria cost?
Reported massage prices range roughly from $75 to $165 before add-ons, and spa packages vary widely; for exact current pricing contact Spa Aria directly.
Can children use Spa Aria at Hotel Monteleone?
Children under 18 must be accompanied by an adult when visiting Spa Aria.
How do I book spa treatments at Hotel Monteleone?
You can book Spa Aria services directly through the hotel or by contacting Spa Aria; reservations are recommended to secure preferred times.
Is there a fitness center at Hotel Monteleone near the spa?
Yes. Hotel Monteleone has a 24-hour rooftop fitness center adjacent to the outdoor pool, equipped with Technogym cardio and strength-training machines.
Pools & on site
8Does Hotel Monteleone have a pool?
Yes. Hotel Monteleone has a heated rooftop outdoor pool open daily from 6:00 AM to 10:00 PM.
Who can use the rooftop pool at Hotel Monteleone?
Pool access is reserved exclusively for hotel guests.
What are the Acqua Bella Poolside Bar hours at Hotel Monteleone?
Acqua Bella is listed as open daily from 11:00 AM until 6:00 PM when in season and serves cocktails, seafood and light fare beside the pool.
Is the rooftop pool at Hotel Monteleone heated year-round?
Yes. The rooftop pool is described as heated and is open year-round.
Are there sun loungers and a sun deck at Hotel Monteleone's pool?
Yes. The rooftop pool is surrounded by a sun deck with lounge chairs and offers views over the French Quarter and the Mississippi River.
Can non-guests buy a day pass to use Hotel Monteleone's pool?
Hotel Monteleone's pool is reserved for guests, though third-party day-pass products have been listed by external providers; those offers are third-party services rather than a hotel policy.
Is there a lifeguard at the Hotel Monteleone rooftop pool?
The available facts do not state whether a lifeguard is on duty; contact the hotel for current pool supervision details.
Are children allowed at the rooftop pool at Hotel Monteleone?
Yes. The hotel is family-friendly and the rooftop pool is used by families, though standard pool rules and adult supervision requirements apply.
Weather & seasons
8When is the best time to visit New Orleans for weather near Hotel Monteleone?
Spring (March–May) and fall (October–November) are generally recommended for milder temperatures and lower humidity.
How hot does it get in summer near Hotel Monteleone?
Summer (June–August) is hot and humid with daytime highs often near 90°F and frequent afternoon thunderstorms.
What is winter like around Hotel Monteleone?
Winter is mild; January is typically the coolest month with daytime highs around the low 60s°F.
When is hurricane season for stays at Hotel Monteleone?
Hurricane season runs June 1 through November 30, with peak activity typically from mid-August into mid-October.
Which month is usually the rainiest near Hotel Monteleone?
July is typically the rainiest month in New Orleans, with many rainy days.
Are there major festivals near Hotel Monteleone during certain seasons?
Spring is peak festival season in New Orleans, including major events like Mardi Gras and Jazz Fest, which lead to higher crowds and demand.
What should I pack for a stay at Hotel Monteleone in summer?
Bring lightweight, breathable clothing, sun protection and a light rain layer for afternoon storms.
What should I pack for a stay at Hotel Monteleone in spring or fall?
Pack layers for variable temperatures, a light jacket for cooler evenings, and comfortable walking shoes for exploring the French Quarter.
Getting there & around
9How do I get to Hotel Monteleone from Louis Armstrong New Orleans International Airport (MSY)?
A taxi or rideshare takes about 20–26 minutes and typically costs roughly $40–$55; RTA Line 202 bus connects the airport to downtown in about 38–41 minutes for $1–$2, and private airport shuttles are also available.
What is the address of Hotel Monteleone?
Hotel Monteleone is at 214 Royal Street, New Orleans, Louisiana, 70130, US.
Does Hotel Monteleone offer parking?
Yes — the hotel operates two 24-hour valet parking facilities; there is no self-parking option. The hotel's listed valet rate is $48 plus tax per day (rates may vary).
Is Hotel Monteleone close to the streetcar or public transit?
Yes — the hotel is about 0.2 miles from the RTA streetcar system and within short walking distance of local bus stops and the Riverfront/Canal lines.
Can I walk to major French Quarter attractions from Hotel Monteleone?
Yes — Hotel Monteleone is one block from Bourbon Street and within easy walking distance of Jackson Square, the French Market, and the Mississippi River; many guests describe the location as very walkable.
What are the hotel's check-in and check-out times?
Standard check-in is 4:00 PM and standard check-out is 12:00 PM (noon).
Is Hotel Monteleone wheelchair accessible?
Yes — the property provides full wheelchair accessibility, including an accessible path of travel via the Bienville Street entrance and accessible meeting spaces.
Are children allowed at Hotel Monteleone?
Yes — the hotel welcomes children of all ages; children 17 and under stay free using existing bedding, while children 18 and older are charged as adults.
Does Hotel Monteleone allow pets and service animals?
The hotel is pet-friendly for up to two pets per room with a $100 non-refundable fee plus $25 per pet per night; service animals are welcome and exempt from pet fees.
Things to do
9What on-site activities are available at Hotel Monteleone?
On-site amenities include a heated rooftop pool (open daily 6:00 AM–10:00 PM for guests only), Spa Aria, a 24-hour rooftop fitness center, and the Carousel Bar & Lounge.
Can Hotel Monteleone help me book local tours and excursions?
Yes — the concierge offers tours and ticket assistance and can help arrange swamp tours, plantation day trips, and other local excursions.
Is the Carousel Bar open for drinks and entertainment at Hotel Monteleone?
Yes — the Carousel Bar & Lounge is open daily from 11:00 AM–12:00 AM and features live entertainment Wednesday through Sunday.
What dining options are on-site at Hotel Monteleone?
On-site dining includes Criollo Restaurant for breakfast, lunch and dinner, the rotating Carousel Bar & Lounge, and the rooftop Acqua Bella Poolside Bar.
Can I use the rooftop pool at Hotel Monteleone if I'm not a hotel guest?
No — the heated rooftop pool is reserved exclusively for hotel guests.
What museums and historic sites are near Hotel Monteleone?
The Historic New Orleans Collection is about a 5-minute walk; the National WWII Museum is roughly 0.9–1 mile away and the Ogden Museum of Southern Art is a short trip as well.
Are there good options for spa treatments at Hotel Monteleone?
Yes — Spa Aria on the mezzanine offers facials, massages, body treatments, manicures and pedicures using Pevonia and Cinq Mondes products, with published hours Monday–Saturday 9:00 AM–7:00 PM and Sunday 10:00 AM–6:00 PM.
Can children use the spa and pool at Hotel Monteleone?
Children may use the rooftop pool (it's guest-only); children under 18 must be accompanied by an adult to use Spa Aria.
What nearby day trips do guests often take from Hotel Monteleone?
Popular day trips arranged via concierge include Oak Alley Plantation (about 53 miles), Whitney Plantation (roughly 45 miles), and several swamp tours departing about 25 minutes from the city.
Weddings & celebrations
8Does Hotel Monteleone host weddings and receptions?
Yes — Hotel Monteleone offers multiple event spaces and ballrooms for weddings, receptions and related celebrations.
What ballrooms does Hotel Monteleone offer for weddings?
The hotel’s larger spaces include the Iberville Ballroom (about 6,236 sq ft) and the Queen Anne Ballroom (about 3,500 sq ft), plus several smaller meeting and reception rooms.
How many guests can Hotel Monteleone accommodate for a wedding?
Capacities vary by room: Queen Anne lists wedding capacities up to about 225 guests; Iberville capacities range in sources up to several hundred depending on layout; overall indoor event capacity is commonly cited up to about 300 guests.
Does Hotel Monteleone provide a wedding coordinator or events manager?
Yes — wedding packages include a dedicated Special Events Manager to help plan logistics, room blocks and event details.
Are food-and-beverage minimums required for weddings at Hotel Monteleone?
Yes — some ballrooms list food-and-beverage minimums; for example, published sources note a starting F&B minimum for the Queen Anne Ballroom and the La Nouvelle/La Nouvelle Orleans ballroom, but specific minimums vary by date and event details.
Can Hotel Monteleone provide guest room blocks for wedding groups?
Yes — wedding packages include special room rates and bridal-suite access, and the hotel offers event services to coordinate guest room blocks.
Is there an outdoor wedding space at Hotel Monteleone?
The hotel’s event space listings do not show a permanent outdoor ceremony/reception lawn; rooftop terrace spaces such as the Vieux Carre terrace are available for events but specifics should be confirmed with the events team.
Are the hotel's event spaces wheelchair accessible?
Yes — Hotel Monteleone provides accessible meeting spaces and a wheelchair-accessible path of travel via the Bienville Street entrance.
Booking & prices
9How do I book a room at Hotel Monteleone?
You can book directly through the hotel's channels or through third-party sites; for agent assistance 24/7, BookResorts' phone for this hotel is +1 (888) 605-1350.
What room types are available at Hotel Monteleone?
One room type listed in the property details is the Superior Room, Tower (1 King Bed); the hotel also lists a range of room categories across its inventory.
Are meals included in Hotel Monteleone room rates?
No — Hotel Monteleone is not an all-inclusive property; breakfast is available cooked-to-order at Criollo Restaurant for an additional surcharge, with published typical pricing around $30–$45 per person.
Is WiFi included in the room rate at Hotel Monteleone?
Complimentary high-speed WiFi is available in guest rooms and public areas; a paid room upgrade to a higher speed tier (20 Mbps) is available for $5.95.
What are Hotel Monteleone's payment and ID requirements at check-in?
Guests must present a valid photo ID and a credit card at check-in, and the reservation holder must be at least 21 years old.
Does Hotel Monteleone charge a resort fee?
No — the property does not charge a resort fee.
Can I book a same-day room reservation at Hotel Monteleone?
The hotel does not accept same-day bookings made after 9:00 PM (21:00), according to published booking information.
What are the parking and pet fees when booking at Hotel Monteleone?
Valet parking is available for a daily fee (the hotel's listed rate is $48 plus tax per day, subject to change) and the pet fee is a $100 non-refundable charge plus $25 per pet per night for up to two pets.
Who do I contact for group or wedding bookings at Hotel Monteleone?
For groups and weddings, contact the hotel's Special Events Manager or the events team directly; the hotel’s sales and events contacts can provide current capacities, minimums and package details.
Didn’t find your question?
Our travel team answers 24/7 and can check details with the hotel for you.
Answers are checked against hotel information and updated regularly; please confirm anything critical to your trip before booking.